Privacy Policy

1. We respect your privacy

Sydney Masonic Centre Pty Ltd (ABN 30 105 222 491) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

2. Collection of personal information

Sydney Masonic Centre will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

Additionally, we may also collect any other information you provide while interacting with us. This may include: contact details (including email addresses and location), names, gender and age; information about your preferences, interests, opinions, feedback and experiences with our products or services or the products and services of third parties; financial details such as credit card details, PayPal details or other online payment provider details; social media account usernames and information published on your social media accounts; information regarding your relationship history with us; and details of your visits to our site (including traffic and location information, which pages you visit, web-logs and other communication information).

3. How we collect your personal information

Sydney Masonic Centre collects personal information from you in a variety of ways, including when you interact with us electronically or in person, by subscribing to newsletters and other communications by us, when you access our website and when we provide services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

Sydney Masonic Centre may use personal information collected from you to provide you with the information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. Sydney Masonic Centre may contact you by a variety of measures including, but not limited to, telephone, email, SMS, mail or social media.

5. Disclosure of your personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

Sydney Masonic Centre is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Sydney Masonic Centre, PO Box A259, Sydney South, 1235. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

8. Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

9. Website

When you visit our website, we may collect certain information such as browser type, operating system and the pages visited. This information is used in an aggregated manner to analyse how people use our site, so that we can improve our service.

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings; however, this may prevent you from taking full advantage of our website. Our website may use cookies to analyse website traffic (including via Google Analytics and Google Tag Manager) and to help us provide a better website visitor experience.

Our website may contain links to other websites. We do not have any control over those websites and are not responsible for the protection and privacy of any information which you provide whilst visiting them. Those sites are not governed by this Privacy Policy.

10. Photography

Sydney Masonic Centre commissions photographers to attend events to photograph the event and general environment at such occasions including images and videos of patrons for the purpose of using them in our promotional material in the future. This professional material may include material on our website, and advertising materials in hard and soft copy. A video or photograph of a patron may amount to personal information and be used for promotional purposes and shared with relevant third-party partners for the purposes of promoting events held at our venue.

11. Withdrawing consent and managing your information

The consent that you provide will remain valid until such time it is withdrawn by you in writing. To make a request to withdraw your consent previously given, please contact us in writing. You may also unsubscribe directly from any electronic communications you receive from us.

You have the right to access and correct your personal information held by Sydney Masonic Centre. Please contact us if you: wish to access, correct, or modify your personal information; consider that there may have been a breach of your privacy; would like to opt out of receiving marketing or promotional communications from us; or are unhappy with any aspect of the way we process your personal information.

12. Employees and suppliers

We may collect personal information about you from references you supply as a job applicant or as a supplier to Sydney Masonic Centre. We may obtain your personal information from recruitment agencies who you have dealt with. We may obtain publicly available information about you, such as from LinkedIn or a corporate website. We collect and securely store information on employees, job applicants and suppliers including: full name; residential address; telephone number(s); email address; gender; details about qualifications, skills and professional profiles; emergency contact details; criminal conviction checks where applicable; company name (where applicable); postal address; ABN or other applicable tax information; banking or payment information; and health information (including results of medical checks).

It is important for employees to note that personal information about them contained in Sydney Masonic Centre records will usually be the subject of an exemption under the Privacy Act that applies to employee records. Employees do not have the right to access or seek correction of these records. If an employee's personal information changes during the course of their employment, they are required to update their details by contacting a representative from Payroll.

This Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment.